98bdt Frequently Asked Questions
Everything you need to know about registering, depositing via bKash and Nagad, withdrawing winnings, claiming bonuses, betting on cricket, playing slots, and staying safe on 98bdt — answered clearly in one place.
This page brings together the most common questions asked by 98bdt players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. Whether you are new to 98bdt and setting up your account for the first time, or a returning player with a question about a withdrawal or bonus, you will find a direct, plain-English answer below. If your question is not covered here, our support team is available around the clock at [email protected].
Why Players Choose 98bdt
The 98bdt Difference
Six reasons why thousands of Bangladeshi players trust 98bdt for their online gaming and cricket betting experience.
Instant bKash & Nagad Deposits
Fund your account in under 3 minutes using Bangladesh's most popular mobile banking services. No delays, no unnecessary steps — just fast, reliable transactions every time.
Full Cricket Coverage
Bet on BPL, IPL, T20 World Cup, and every Bangladesh Tigers series with live in-play markets, competitive odds, and a wide range of bet types updated ball by ball.
SSL-Secured Platform
Every page and transaction on 98bdt is protected by 256-bit SSL encryption. Your personal data and payment details are safe from interception at all times.
Mobile-First Design
Play slots, place cricket bets, and manage your account from any Android or iOS device — no app download needed. The full platform runs smoothly in your mobile browser.
Regular Promotions
Welcome bonuses, free spins, reload offers, and seasonal promotions tied to Eid, Pohela Boishakh, and major cricket tournaments keep the value coming all year round.
24/7 English Support
Our support team responds in English within 2–5 minutes via live chat. Responsible gaming requests, account issues, and payment queries are all handled with full confidentiality.
Account & Registration
QHow do I create an account on 98bdt?
Creating an account on 98bdt takes less than two minutes. Visit 98bdt.app, click the registration link, and fill in your username, email address, mobile number, and password. You must confirm you are aged 18 or above and agree to the Terms and Conditions before your account is activated. Once registered, you can log in immediately and make your first deposit via bKash, Nagad, or Rocket.
QWhat documents do I need to verify my 98bdt account?
98bdt requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your National Identity Card (NID), passport, or driving licence. You may also be asked to provide a selfie holding the document and, for withdrawal requests above certain thresholds, a proof of payment method — such as a screenshot of your registered bKash or Nagad account showing the matching mobile number.
QI forgot my 98bdt password — how do I reset it?
Use the 'Forgot Password' link on the 98bdt login page to reset your password instantly. Enter the email address linked to your account and you will receive a password reset link within a few minutes. If the email does not arrive, check your spam folder or contact our 24/7 support team at [email protected] with your registered mobile number and username so we can verify your identity and assist you.
QCan I have more than one 98bdt account?
No — 98bdt strictly allows one account per person. Operating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended and any pending withdrawals being withheld pending investigation. If you believe a duplicate account has been created in your name without your knowledge, contact support immediately so we can investigate and secure your profile.
QHow do I close my 98bdt account permanently?
To permanently close your 98bdt account, contact our support team via live chat or email at [email protected] with the subject line 'Account Closure Request'. Any remaining balance will be returned to your registered payment method before the account is closed. If you are closing the account due to gambling concerns, we encourage you to consider self-exclusion first — it achieves the same protective outcome while preserving the option to return after a structured cooling-off period.
Deposits & Withdrawals
QHow do I deposit money into my 98bdt account using bKash?
To deposit via bKash on 98bdt, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a 98bdt merchant bKash number — open your bKash app, choose 'Send Money', enter that number, the amount, and your 98bdt player ID as the reference. Deposits are credited to your 98bdt account within 1–5 minutes. The minimum bKash deposit is ৳200.
QHow long does a Nagad deposit take to appear on 98bdt?
Nagad deposits on 98bdt are credited almost instantly — typically within 1 to 3 minutes of a successful transaction. If your balance has not updated after 10 minutes, check that you used the correct 98bdt merchant number and included your player ID as the reference. If the issue persists, share your Nagad transaction ID with our support team via live chat and we will trace the payment and credit your account manually.
QWhat is the minimum withdrawal amount on 98bdt?
The minimum withdrawal amount on 98bdt is ৳500 for mobile banking methods including bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank, the minimum is ৳1,000. These thresholds ensure processing fees remain proportionate to the withdrawal amount and that transactions are handled efficiently by our payments team.
QHow long does a withdrawal from 98bdt take to process?
Withdrawals to bKash, Nagad, Rocket, and Upay are typically processed within 15 to 60 minutes once approved, with most completing in under 30 minutes during business hours. Bank transfer withdrawals to Dutch-Bangla, BRAC, or other Bangladeshi banks take 1–3 business days. All withdrawals require a completed KYC verification. Requests submitted on weekends or Bangladesh public holidays may take slightly longer to process.
QDoes 98bdt charge fees on deposits or withdrawals?
98bdt does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, Rocket, or Upay — or your bank may apply standard transaction charges on their end. These are set by those providers and are outside 98bdt's control. We recommend checking your provider's current fee schedule before initiating a transaction if you want to confirm the exact amount that will arrive in your account.
QCan I deposit using Rocket or Upay on 98bdt?
Yes — 98bdt accepts deposits and withdrawals via Rocket (Dutch-Bangla Bank Mobile Banking) and Upay in addition to bKash and Nagad. The deposit process is the same for all mobile banking methods: log in, go to Deposit, select your preferred method, follow the on-screen instructions, and use your 98bdt player ID as the payment reference. Minimum deposit amounts and processing times are consistent across all supported mobile wallets.
Games & Gameplay
QHow does cricket betting work on 98bdt?
Cricket betting on 98bdt covers all major formats — BPL, IPL, T20 World Cup, ODI series, and Test matches featuring the Bangladesh Tigers. You can place bets on match winner, top batsman, total runs, over/under lines, and live in-play markets that update ball by ball. Odds are displayed in decimal format. Navigate to the Cricket section from the main menu, select your match, choose a market, enter your stake in BDT, and confirm your bet.
QWhat slot games are available on 98bdt?
98bdt offers hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library includes classic 3-reel slots, modern 5-reel video slots, Megaways titles, jackpot slots, and crash game variants. Games are fully playable on mobile browsers without downloading an app. The Slots section is accessible directly from the navigation menu and is updated regularly with new releases from partner studios.
QIs it safe to play live casino games on 98bdt?
Yes — 98bdt's live casino games are streamed from professionally managed studios and use certified random number generation monitored by the game providers themselves. Studios like Evolution Gaming and Ezugi are internationally recognised for fair and transparent live dealer operations. All game results are independently verifiable, and 98bdt uses SSL encryption across all data transmissions to protect your account information and financial transactions.
QCan I play 98bdt games on my mobile phone?
Yes — 98bdt is fully optimised for mobile play directly in your browser. No app download is required. The platform works on all major Android and iOS devices through Chrome, Firefox, or Safari. The mobile interface includes the full game library, cricket betting markets, live casino tables, deposit and withdrawal functions, and account management tools. For the best experience, use a stable internet connection via Wi-Fi or a 4G mobile data connection.
QWhat is the RTP on 98bdt slot games?
Return to Player (RTP) varies by individual slot title at 98bdt, but most games in our library carry RTPs between 94% and 97%. RTP is a theoretical long-term figure — it does not guarantee results in any single session. Pragmatic Play and NetEnt titles typically publish their certified RTP figures in the game's help or information panel, which you can access from within the game. We recommend checking the RTP before selecting a title if this is an important factor for your play style.
Bonuses & Promotions
QWhat is the 98bdt welcome bonus and how does it work?
98bdt offers a welcome bonus for new players on their first qualifying deposit. The bonus amount is credited to your account automatically once the deposit clears, subject to the minimum deposit threshold stated in the active promotion. All bonuses carry a wagering requirement — you must wager the bonus amount a specified number of times before the bonus funds convert to withdrawable cash. Full terms for the current welcome offer are available on the Promotions page.
QWhat does 'wagering requirement' mean on 98bdt bonuses?
A wagering requirement specifies how many times you must bet the bonus amount before it becomes withdrawable real money. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you need to place ৳20,000 in total bets using that bonus before you can withdraw the converted funds. Different games on 98bdt may contribute different percentages toward clearing the wagering requirement — slots typically contribute 100% while live casino games may contribute less.
QDo 98bdt bonuses expire if I do not use them?
Yes — all bonuses on 98bdt have an expiry period, typically 7 or 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirement is not met within the expiry window, the bonus and any winnings derived from it are forfeited automatically. The expiry date for any active bonus is visible in your account's Bonus section. Contact support if you need clarification on a specific offer's expiry terms.
QDoes 98bdt offer free spins promotions?
Yes — 98bdt periodically offers free spins as part of deposit bonuses, seasonal promotions, and game-launch campaigns. Free spins are typically awarded on specific featured slot titles from Pragmatic Play or other partner studios. Winnings from free spins are credited as bonus funds and are subject to wagering requirements before withdrawal. Check the Promotions section of your 98bdt account or the casino homepage for currently active free spins offers.
QAre there special promotions during Eid or Pohela Boishakh on 98bdt?
Yes — 98bdt runs seasonal promotions tied to major Bangladeshi occasions including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh (Bengali New Year), and major cricket tournaments like BPL and the T20 World Cup. These campaigns typically feature enhanced welcome bonuses, deposit match offers, free spins on featured slots, and cashback deals. Subscribe to email notifications or check the Promotions page regularly during these periods to ensure you do not miss time-limited offers.
Safety & Responsible Gaming
QIs 98bdt legal and safe to use in Bangladesh?
98bdt operates as an online entertainment platform serving Bangladeshi players and uses industry-standard security measures including SSL encryption, two-factor authentication options, and strict KYC procedures to protect user accounts and financial data. We do not fabricate regulatory claims — players should satisfy themselves on applicable local laws before registering. 98bdt is committed to transparent, fair operations and maintains responsible gaming tools as part of our player protection framework.
QHow does 98bdt protect my personal and financial data?
98bdt protects all player data using 256-bit SSL encryption on every page and transaction. Personal information is stored on secured servers with restricted access and is never sold to third parties. Financial transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted payment channels. We conduct regular security audits and apply patches promptly. Full details of our data handling practices are outlined in the 98bdt Privacy Policy.
QWhat responsible gaming tools does 98bdt offer?
98bdt provides a comprehensive set of responsible gaming tools including deposit limits (daily, weekly, monthly), loss limits, wager limits, session time reminders, time-out periods (24 hours to 7 days), and self-exclusion (6 months, 1 year, 5 years, or permanent). All tools can be activated by contacting our support team at [email protected]. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period to prevent impulsive decisions.
QHow do I self-exclude from 98bdt if gambling becomes a problem?
To self-exclude from 98bdt, contact our support team via live chat or email at [email protected] with the subject line 'Self-Exclusion Request' and your preferred exclusion duration (6 months, 1 year, 5 years, or permanent). The exclusion is applied within minutes. During the period, your account is fully locked, marketing communications are stopped, and any remaining balance is returned to your payment method. Re-opening the account before the exclusion period ends is not permitted under any circumstances.
QIs 98bdt available to players under 18?
No — 98bdt is strictly for adults aged 18 and above. Age is confirmed at registration and through KYC document checks. Any account found to belong to a person under 18 will be closed immediately, all funds returned, and the matter escalated according to our safeguarding protocols. Parents and guardians in Bangladesh should use parental control software to prevent underage access to online gambling platforms including 98bdt.
We Are Here to Help
Still Have a Question?
Our support team is available around the clock. Choose the channel that suits you best and we will get back to you promptly.
Live Chat
The fastest way to reach us. Average response time is 2–5 minutes. Available 24 hours a day, 7 days a week including Bangladesh public holidays.
Email Support
For detailed queries, account issues, or responsible gaming requests, write to us at [email protected]. We typically respond within one hour.
Policy Pages
For detailed terms, privacy information, and responsible gaming guidelines, visit our dedicated policy pages linked in the footer below.
Ready to Play at 98bdt?
Now that your questions are answered, explore the full 98bdt experience — bet on BPL cricket, spin top-rated slots, or try our live casino tables with fast bKash and Nagad payments.